Products will be delivered by carrier to the address indicated by the USER at the time of the order, no later than 15 days from the date of the receipt by the USER of an e-mail order confirmation sent by For every order placed on the site, RAYS SPA emits regular transport document for the goods shipped. The receipt is available and printable in the "My Orders" space of "My account on line" form of the USER.

The document will contain the information provided by the USER during the purchase process. After issuing the document, you can not make any changes to the data indicated in the same file.Throughout Italy shipping is free for orders over € 25,00 (including VAT), for smaller orders it’s amounted to € 7,00. In all the other counties indicated below shipping is free for orders over € 99,00 (including VAT), for smaller orders it's amounted from 20,00 to € 25,00 based on customer country

State where RAYS SPA ships:

  • Shipping 2/3 working days: Austria, France, Germany, Principality of Monaco
  • Shipping in 3/4 working days: Belgium, United Kingdom, Luxembourg, Olando, Poland, Czech Rep., Slovak Rep., Slovenia, Spain, Hungary, Denmark
  • Shipping in 4/5 working days: Crazia, Estonia, Finland, Ireland, Latvia, Lithuania, Portugal, Sweden

Deliveries are made during normal business hours at the address indicated by the USER and in the manner specified in the order summary.Upon delivery, the USER must verify the content specifying any anomalies in the delivery form.If not collected within the period specified by the carrier, products will be returned to the owner and he will be refunded of the price of the products but not of the shipping cost. The OWNER can not be held responsible for errors in delivery due to inaccuracy or incompleteness in filling in the purchase order by the USER, for any damage occurred to the Products after delivery due to the carrier or delay in delivery attributable to it.